Before you cruise with Ambassador

Ambassador is a ticketless cruise line, within 90 days of departure (but no later than 24 hours before sailing), all guests are required to submit their API (Advance Passenger Information) via the Ambassador website or app.

Once this is done, you will be able to log in to ‘My Ambassador Sailing’ to check in online and to download your boarding pass and final documentation once online check in opens, 72 hours prior to sailing.

By downloading the Ambassador app you'll be able to check-in online, make reservations onboard for speciality dining, excursions and shows as well as keep up to date with what's happening on board your ship whilst onboard. Click here to find out more about the app and how to download it

Passports are required for all cruises. Please check that your passport has at least 6 months validity from the return date of your trip. If you or any member of your party is not a British citizen or holds a non-British passport, you must check passport and visa requirements with the Embassy or Consulate of the country(ies) to or through which you are intending to travel. Please always refer to the Foreign Travel Advice by Gov.uk here.

It is a condition of booking that all guests hold fully comprehensive travel insurance that specifically covers cruise holidays, is valid for the entire duration of your chosen itinerary, provides full health coverage for all pre-existing conditions and the costs of medical repatriations, plus specific cover for covid-19 related issues. It should also include Personal Luggage insurance since there is limited liability for loss or damage. Please refer to our trusted partner Just Travel Cover, who offer comprehensive cover options from multiple insurers, have no upper age limit, and cover for hundreds of pre-existing medical conditions. Failure to confirm or provide proof of insurance may result in denial of boarding at the Guest's own expense.

Ambassador operates an automatic service charge and gratuity system which is automatically added to your onboard account.

For guests sailing onboard Ambition or Ambience, an amount of £7 per person per night (£6 per person per night on cruises of 16 nights or more per night) - will be automatically added to your onboard account. Guests sailing onboard Renaissance will be charged the equivalent rate in Euros. Please note that guests under the age of 18 will not be charged gratuities.

All service charges and gratuities are collated, so a portion goes to each crew member, who helps to make your cruise special.

If you purchase an Ambassador Drinks Packages, gratuities are also included. However, please note that the gratuity contribution cannot be removed from any of the packages.

Ambition & Ambience cabins feature 110v and 220v current and have an electrical socket to allow small appliances such as electric shavers, electric rollers and hair stylers to be used. All Ambition & Ambience cabins have UK 3 pin sockets.

Renaissance cabins feature 220v current and have European 2 pin round sockets, we therefore remind all guests to bring a suitable adaptor for sailings onboard Renaissance. For safety reasons, irons and water heating devices are not permitted to be used onboard.

Daytimes are relaxed and casual, but evenings follow a suggested dress code listed in your Daily Programme.

Formal/Gala Nights (typically 1–5 per cruise): Dinner jackets, suits, cocktail or evening dresses. Jeans, T-shirts, shorts and open-neck shirts aren’t allowed in the main restaurant on these nights.

Smart Evenings: Suits, smart jackets, cocktail dresses and trouser suits,

Casual Evenings: Usually for nights in port or special events like deck parties, dress how you feel comfortable.

If you are sailing to & from the UK, there is no restriction on the amount of luggage that you may bring onboard. To reduce the risk of accidental damage during baggage handling, please do not overpack your suitcases and also ensure that no one item of baggage weighs more than 23kgs/50lbs.

If you are sailing on one of the fly-cruises, the luggage allowance will vary based on flight cabin class. Further details will be confirmed closer to sailing.

As there are no separate Baggage Room facilities onboard Ambassador ships, all baggage must be stored within the cabin. Under-bed storage is available in most cabins for suitcases not exceeding 23cm depth. We strongly recommend the use of security locks for your luggage for all parts of your journey. Jewellery, medication, travel documents, passport and other valuables should be kept in your hand luggage. All baggage should be clearly labelled, with your name and cabin number.

If you, or a member of your party, have a particular dietary requirement, Ambassador can offer the following dietary options: Gluten-Free, Lactose-Free, Low Cholesterol, Low Fat, Low Salt, Vegan and Vegetarian Meals. If you have not done so at the time of booking, please advise any requirements no later than four weeks before departure.