Before you cruise with Cunard

As soon as you have booked your Cunard cruise, you'll be able to manage your booking in My Cunard. Here you can check-in online and, from up to a year before your sailing date, you can enhance your cruise with shore experiences, onboard activities and much more. Tickets will become available 30 days prior to departure. If you have booked an Early Saver Fare or a Saver Fare, your tickets will become available closer to the date of departure, once a cabin has been allocated.

Passports are required for all cruises. Please check that your passport has at least 6 months validity from the return date of your trip. If you or any member of your party is not a British citizen or holds a non-British passport, you must check passport and visa requirements with the Embassy or Consulate of the country(ies) to or through which you are intending to travel. Please always refer to the Foreign Travel Advice by Gov.uk here.

It is a condition of booking that all guests hold fully comprehensive travel insurance that specifically covers cruise holidays, is valid for the entire duration of your chosen itinerary, provides full health coverage for all pre-existing conditions and the costs of medical repatriations, plus specific cover for covid-19 related issues. It should also include Personal Luggage insurance since there is limited liability for loss or damage. Please refer to our trusted partner Just Travel Cover who offer comprehensive cover options from multiple insurers, have no upper age limit, and cover for hundreds of pre-existing medical conditions. Failure to confirm or provide proof of insurance may result in denial of boarding at the Guest's own expense.

Both UK 3 pin and US 2 pin sockets are used on board. You will find a three pin socket next to a two pin socket across our fleet, and USB sockets exclusively on Queen Anne.

The standard electrical supply in the United Kingdom is 50Hz (cycles) and 240V.

The supply on board all the ship's are 220V / 110V / 60Hz.

Cunard has a dress code that varies between daytime and evening, with a focus on smart attire during the day and a combination of smart and formal wear in the evenings. Formal attire, including tuxedos or suits for men and evening gowns or cocktail dresses for women, is expected on Gala evenings, while other evenings typically require smart casual wear. Smart attire includes cocktail dresses, elegant separates (skirts or trousers with stylish tops), or smart trouser suits for women, and collared shirts and trousers for men.

While formalwear isn't compulsory every night, Cunard encourages dressing smartly for the formal dining restaurants, and smart-casual for other venues.

Jeans, shorts, sportswear, and sleeveless t-shirts are generally not permitted in the evenings, particularly in restaurants and bars.

Cunard does not impose any luggage restrictions, beyond asking you to keep each case below 23kg for health and safety reasons. Keep in mind however that your luggage will need to be stored in your suite or stateroom for the duration of your cruise. While there is adequate space in your cabin, for example under the bed, it's something to factor in when deciding how much luggage you plan to bring.

Note that if you’re flying in to meet your ship in port or flying home at the end of your voyage, you will need to comply with your airline’s allowances for hold and cabin luggage.

If you’re arriving by coach, booked via Cunard's Cruise Connect service, you can bring three medium-sized suitcases, each weighing no more than 23kg, and one small piece of hand luggage with you.

Cunard automatically adds a daily service charge to guest accounts to cover hotel and dining services. This charge varies based on accommodation type: $17 per person per day for Britannia staterooms and $19 per person per day for Queens and Princess Grill Suites. Additionally, a 15% gratuity is automatically added to beverage orders and salon services. All the above are charged on your onboard account to be settled towards the end of your cruise.

If you book a voyage with the Cunard Fare, you can, subject to availability, choose complimentary car parking as your additional benefit.

If you are eligible for complimentary car parking and this has been confirmed by Cunard at the time of booking, you must reserve your parking space a minimum of 35 days prior to departure with Cruise and Passenger Services (CPS) directly by providing your Cunard cruise booking reference. Car parking bookings can be made 72 hours after making your cruise booking. We advise that you book early, otherwise availability cannot be guaranteed and you may not be able to secure a booking.

Please note that Cruise and Passenger Services do not offer complimentary parking for blue badge holders and there are no such facilities offered at any of the terminals in Southampton.

Once booked, you will be sent a confirmation pack with all the details and a parking sticker for your car.

Please note, all complimentary parking is subject to availability and is not guaranteed.

If your Cunard Fare booking includes complimentary return coach transfers from selected UK departure points to and from the Southampton cruise terminal, in order to book your seats please contact Cruise Connect on 0344 338 8690. Coach bookings can be made 48 hours after your cruise booking, and must be made a minimum of 35 days prior to your departure date.

All seats and departure points are subject to availability and apply to all passengers within a cabin. Please visit the Cruise Connect website for more information.

Cunard Line accommodates a wide range of dietary needs and allergies. You should inform of any requirements at , including allergies, at the time of booking or as soon as possible. This ensures they can properly prepare for your cruise and make necessary arrangements for your dining experience. Vegetarian and vegan options are available as standard across the fleet in all restaurants, however, if you've booked a fly-cruise package you will need to inform us so that Cunard can arrange with the airline accordingly. If you’ve booked a flight yourself, you will need to let the airline know of any dietary requirements.